Vevtaro™ · Returns
Return & Refund Policy
A straightforward return process covering eligibility, timing, return handling, and refund processing.
Return Window
Eligible returns may be requested within 30 calendar days after delivery. Contact service@vevtaro.com within the return window with your order number, item, and reason for return before sending anything back.
Return Condition
Returned products should, where reasonably possible, be unused, clean, complete, and in their original condition and packaging. Items materially used, damaged after delivery, altered, or missing required components may not qualify for a full refund, subject to applicable law.
Return Shipping
Unless required otherwise by applicable law or agreed by Vevtaro™ in writing, the customer may be responsible for return shipping costs for preference, ordering error, or another customer-requested reason. For damaged, defective, incorrect, or materially different items, contact us promptly for review.
Refund Processing
After an eligible return is received and approved, Vevtaro™ will initiate the applicable refund. Approved refunds are typically completed within 5–10 business days, although posting time can vary by payment provider or financial institution.
Refunds are normally issued to the original payment method unless another method is required or agreed under applicable circumstances.
Exchanges & Return Instructions
Contact support before returning an item if you need an exchange or have questions about eligibility. Exchange availability depends on inventory and order circumstances.
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